Production Supervisor

Department: Filling and Packaging
FLSA Status: Non-Exempt
Reports to: Production Manager
Supervises: Production & Maintenance
Working Hours: Full-time, Monday through Friday, from 8 AM to 5 PM with a one-hour unpaid lunch and two ten-minute paid breaks
Starting Salary: $31.00 – $34.50 per hour

JOB SUMMARY

The Production Supervisor oversees a team of around ten full-time Production Operators, ensuring the accurate and timely production of Fee Brothers products. This role is responsible for supervising daily operations, maintaining strict quality and compliance standards, and enforcing Company policies, procedures, and production protocols. The Production Supervisor must be able to address personnel issues, performance concerns, and procedural noncompliance directly and constructively, maintaining accountability while fostering a respectful and motivated team culture. The ideal candidate is highly organized, mechanically inclined, mathematically precise, and deeply attentive to detail—someone who thrives in a role where consistency, accuracy, and leadership are essential. This position reports to the Production Manager and plays a key role in keeping production operations efficient, safe, and aligned with Company standards.

ESSENTIAL FUNCTIONS

The Production Supervisor is responsible for a range of duties critical to the success of the production operation, including:

Set and reinforce expectations for all Production Team members through clear, respectful, and consistent communication.
Enforce Company policies, standard operating procedures, and management directives by addressing performance and behavioral issues promptly and constructively.
Ensure daily production tasks are completed accurately, efficiently, and consistently by working alongside the team, monitoring workflow, and reinforcing expectations in real time.
Plan and coordinate daily work schedules, task assignments, and production sequences to meet output goals; adjust priorities based on staffing, order deadlines, and input from other departments.
Monitor production work throughout each shift to ensure precision, compliance, and quality. Oversee equipment setup, operation, and transitions to confirm that products meet appearance, regulatory, and customer-specific standards.
Maintain a clean, safe, and organized work environment by routinely inspecting equipment, materials, and work areas; model safe practices, ensure proper use of PPE, and respond promptly to hazards or unsafe behavior.
Pull and stage correct materials based on work orders; maintain accurate inventories and keep production storage areas organized and up to date.
Collaborate with Quality Assurance, Batchmaking, Labeling, Shipping and Receiving, and Office staff to coordinate workflow, resolve issues, and ensure smooth handoffs throughout the production process.
Track, verify, and report daily production metrics with exceptional accuracy; maintain detailed department records, including timekeeping, quality checks, and inventory documentation, and flag discrepancies or trends that impact production goals.
Conduct staff meetings to share updates, relay expectations, or address issues.
Oversee training across the Production Team by identifying skill gaps, determining who needs to be trained on which tasks, and assigning qualified team members to deliver hands-on instruction.
Participate in the hiring process by reviewing applicants, conducting interviews, and making recommendations.
Track team attendance; ensure absences and time-off use are recorded accurately, and document and address violations of the Company attendance policy.
Evaluate employee performance and conduct reviews in partnership with HR; document attendance, behavioral concerns, and performance trends to support feedback, coaching, and accountability.
Requisition or request supplies and materials as needed to support production operations.
Support budgeting tasks by helping track department activity, suggesting cost-effective improvements, or flagging needs.
Identify opportunities to improve production workflows, reduce waste, and enhance efficiency; recommend changes to the Production Manager to support continuous improvement.
Work shoulder to shoulder with the Production Team to model best practices, maintain team momentum, and actively contribute to output, especially during high-demand periods or complex runs.

In addition to the essential functions listed above, the Production Supervisor may be asked to perform other duties as assigned or requested. Our team-oriented work environment requires everyone to be flexible and adaptable to meet changing demands and expectations.

EDUCATION & EXPERIENCE

The ideal candidate for the Production Supervisor position will have:

A high school diploma or GED.
A minimum of one year of experience in a leadership role.
Prior experience in a production, manufacturing, warehouse, or facilities setting, with a working knowledge of physical workflows, equipment operation, or production processes; experience in food and beverage manufacturing is a plus.
Familiarity with administrative responsibilities such as timekeeping, documentation, and performance tracking.
Forklift certification or training (preferred).

KNOWLEDGE, SKILLS, & ABILITIES

The ideal candidate for the Production Supervisor role will bring the following:

Core Competencies

Professional leadership presence — leads with integrity, empathy, and accountability; models Company values and maintains confidentiality and professionalism when handling sensitive team matters.
Exceptional precision with basic math — must be fully confident in performing and verifying basic arithmetic and light algebra with zero tolerance for error.
Strong mechanical aptitude — able to confidently operate, adjust, and troubleshoot production equipment; comfortable identifying performance issues, communicating technical needs, and maintaining momentum in a mechanically driven environment.
Uncompromising attention to detail — must thrive on accuracy, notice small discrepancies, and maintain rigorous quality standards in every aspect of the role.
Strong organizational habits — able to maintain clean, orderly systems for inventory, scheduling, storage, and team records.
Clear, respectful communication skills — comfortable giving instructions, relaying expectations, and documenting performance-related information.
Strong reading comprehension and follow-through — able to read, understand, and act on written policies, procedures, work orders, technical instructions, and communications; can explain written information accurately to others.
Confident multitasking — can manage competing demands and shifting priorities in a fast-paced production setting without losing focus or accuracy.
Proactive problem-solving — can identify issues, recommend solutions, and support continuous improvement in day-to-day processes.

Technical Proficiency

Comfortable using an Enterprise Resource Planning system such as Cin7 Core.
Familiar with Microsoft Excel (basic to intermediate): formatting cells, using simple formulas, sorting/filtering, using cell references, and creating simple charts.
Skilled in Microsoft Outlook: sending and organizing email, managing calendars, and identifying email-based security threats.
Proficient with Microsoft Word and PowerPoint for basic documentation and presentation tasks.
Experienced in navigating Windows operating systems and using Google Chrome or similar browsers to seek out information and troubleshoot independently.
Comfortable with intra-office messaging tools (e.g., Zoom chat) for frequent team coordination.
Able to operate and troubleshoot various printer and labeling hardware/software.
Experience with Paylocity or similar HRIS platforms (preferred).

BENEFITS

This position is eligible for a range of employee benefits, including:

15 days of paid time off per year, increasing to 20 days of paid time off per year after three years.
11 days of paid holidays per year.
Medical insurance for both individuals and families.
Participation in the Company’s profit-sharing plan, allowing employees to share in the Company’s success.
Company contributions to a 401(k) program after one year of employment.
$10 cell phone reimbursement per weekly pay period to support business-related communication needs.
100% Company-funded legal insurance, ensuring employees have access to legal counsel when needed.
100% Company-funded enrollment in a comprehensive Employee Assistance Program, providing employees with essential support for personal and professional challenges.
100% Company-funded dental and vision insurance.
100% Company-funded supplemental short-term and long-term disability insurance, group life insurance, and AD&D insurance.
100% Company-funded AAA membership, providing employees with roadside assistance.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Busy production environment with frequent interruptions and regular interaction with team members and other departments.
Regularly required to stand, walk, sit, use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs/ladders; balance, stoop, kneel, crouch, or crawl.
Must occasionally lift and move up to 50 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Frequently around moderate to strong product odors within the facility.